Privacy Policy
Overview
Human Aid Foundation (“HAF”, “we”, “us”, or “our”) values your trust when you support us and share your personal information. We are fully committed to keeping your personal data safe and confidential. This Privacy Policy explains why we collect personal data, how we use it, when we might share it, and your rights with respect to your information. By using our website (hafuk.org) or sharing your data with us, you agree to the practices described here.
Use of Cookies
We use cookies on our website to make your experience smoother and more personalized. Cookies help us in the donation process, track and analyse usage patterns, and adapt content and site layout to better suit your preferences. You can choose to accept or reject cookies via your browser settings, though disabling cookies may limit some features of our site.
Email Communications
When you voluntarily provide your email address (for example, to subscribe to our newsletter), we use it to communicate with you about our projects, campaigns, and appeals. We use industry-standard security measures to protect personally identifiable data submitted through email. If at any point you wish to stop receiving marketing emails, you can unsubscribe using the link in our emails.
Sharing Your Information
We do not sell, lease, or rent your personal data. However, we do use profiling to improve fundraising efforts, and may share your information:
- With third-party service providers (e.g., payment processors, email platforms) who support our work
- When legally required (e.g., by a court or regulatory authority)
We will only share data when we have your consent or when the law demands it.
Why We Collect Your Data
We collect personal data for purposes such as:
- Processing your donations according to your instructions
- Managing gift aid (where relevant)
- Sending you marketing or campaign information (only with your consent)
- Maintaining a history of your donations so future transactions are faster
- Handling your queries or feedback related to our projects
- Sending you confirmations, reports, or updates on the projects you support
How Long We Keep Your Data
We retain your personal information in accordance with our data retention policy. How long we keep specific data depends on why we collected it and our legal or contractual obligations. For example, data related to gift aid is kept as long as required by law.
Your Rights Over Your Data
You have control over how we use your data. This includes the right to:
- Stop or restrict us using your data for direct marketing
- Withdraw your consent for us to process data
- Request a copy of the personal data we hold for you
- Ask for your data to be corrected if it’s wrong or incomplete
- Object to certain kinds of data processing
- Request that we erase your personal data (where permissible)
- Ask for your data to be transferred to another organization, if technically feasible
If you want to exercise any of these rights, please contact our Supporter Relations team at [info@hafuk.org / +44 7379 101673].
Contact & Opt-Outs
If you want to stop receiving marketing communications, restrict how we use your data, or ask us to delete your information, you can contact us at:
Email: [contact@hafuk.org]
Post: Human Aid Foundation, 177 Bordesley Green Road Birmingham B9 5SR
Phone: +44 7379 101673
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our data practices or legal requirements. We will post any updates here, and we encourage you to review this page periodically. If we make significant changes, we will notify you via email or through our website.